5

You folks always go beyond to help solve problems and get necessary repairs done very fast. Thank you.

4

Good job

5

Fast service, didn't feel pressured to make unnecessary repairs

5

Great service!!! And Scott is great to deal with. Thanks to your whole staff.

5

Even though I was there for almost 8 hours for a brake job, they ran into a few problems and did everything possible to save me $ and worked late so I would get my truck back that day

5

Had a battery and alternator replaced, and the technician spent the extra time to resolve an electronic lock issue that occurred due to removing power from the computer. Thanks for the extra effort!

Response from Ken's Muffler & Brake - Our pleasure! Thank you for allowing us to take care of your vehicle.

- Ken's Automotive
4

I've only owned the car for 1 yr. I've replace and flushed various systems prior to this. One being the power steering system being flushed. Not sure why I was told to reflush system. The prior shop I used is one of the best. So, I know it was done. Also, radiator fluid was low. Mechanic told me it wasn't. No buggy. Just thought you should know. Service provided was great.

Response from Ken's Muffler & Brake - Hello Krystal, Thank you for your feed back. I looked into the services we recommended. It seems you power steering pump is leaking and based on the condition of the fluid we would recommend a flush at the same time. I have not doubt that the other shop flushed your system last year and more than likely they did remove ALL the fluid with a cleaner. Sometimes there is residue left behind which can have an adverse effect on the new fluid. Flushes are recommended every 2 years and it would be a good idea to protect your investment to re-flush when the pump is replaced. If not at that time then sometime within the next 12 months. I will be speaking with the Technician about your radiator fluid. Our inspection showed that it was checked by there was not mention of it being low or that it was a concern so I'm still looking into it. Thanks again and thank you for giving us the opportunity to service you BMW

- Ken's Automotive
5

All the people (Kara, Kendell, Allen, Scott, Toad) at Ken's are terrific people to work with. Integrity above reproach. Thanks for being there.

5

Peachy service

5

Are you kidding??? Have you ever been anything but awesome!!!!

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